Debt Relief Privacy Policy
The following terms set out the policies of Debt Relief and its subsidiaries ("Debt Relief") relating to the collection, use and disclosure of personal information you provide when accessing this website ("Privacy Policy"). By accessing and using Debt Relief's website you agree to the terms of this Privacy Policy. You should not access or use this website if you do not agree to all of the terms of this Privacy Policy.
No information should be submitted to Debt Relief by persons under the age of 18 without their parent's or guardian's consent. We do not monitor the age of persons accessing or using this website.
This website does not provide facilities for the secure transmission of information across the internet. As such, there are inherent risks in doing so.
Information collected
Debt Relief only collects and stores personal information that you voluntarily submit through this website. This may include information such as your name, street and e-mail addresses, and telephone number. Whilst you are not obliged to provide personal information to Debt Relief, without this information we may not be able to provide you with an appropriate level of service.
When you access this website, our Internet Service Provider may record information about your visit and create logs of that information for statistical purposes. This is intended to help Debt Relief ensure that the content of this website stays relevant to its visitors. Any information Debt Relief collects in this way will remain anonymous and Debt Relief will not link it to any specific personal information. However, in the unlikely event of an official investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet Service Provider's logs.
Access to information collected
You may request access to personal information we hold about you and ask us to correct it if you believe it is incorrect or out of date. Whilst Debt Relief takes all reasonable steps to ensure the accuracy of information we have about you, it is your responsibility to tell us if that is not the case.
Except as required to satisfy Debt Relief's legal obligations, and subject always to our obligations under the National Privacy Principles set out in the Privacy Act 1988 (Cth) ("Privacy Principles"), if you so request, Debt Relief will take reasonable steps to destroy or permanently de-identify your personal information.
Use of information collected
We will only record and use your personal information:
- to respond to your questions or comments;
- to inform you about our products and services;
- to provide you with information which may be of interest to you or relevant to your needs; or
- otherwise in a manner consistent with the National Privacy Principles.
If you do not wish us to use your personal information in this way, please notify us at privacy@debtrelief.com.au and, subject to our legal obligations, we will endeavour to comply with your request promptly.
Any information you supply to Debt Relief will be treated with strict confidence and in accordance with the National Privacy Principles.
Disclosure of personal information
We will only disclose your personal information:
- in ways which are consistent with this Privacy Policy;
- to any law enforcement agency in any jurisdiction that is investigating any unlawful or prohibited activity involving the access or use of this website, any product or service offered through this website or otherwise, on being requested to do so by that law enforcement agency; or
- otherwise in a manner consistent with the National Privacy Principles.
Cookies
Cookies can be either "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and may be used to track your browsing behaviour upon return to the issuing website. Session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser
This website only uses session cookies and only during a search query of the website. Our Internet Service Provider has assured us that no cookies are employed on this website except for those associated with the search engine.
When closing your browser the session cookie set by this website is destroyed and no personal information is maintained which might identify you should you visit our website in the future.
Enforcement of policies or consumer concerns
If you believe Debt Relief has not adhered to this Privacy Policy or have any concerns related to the privacy of your personal information, please notify us at privacy@debtrelief.com.au or write to us at:
Level 4
70 Phillip Street
Sydney NSW 2000
We will make every effort to investigate and correct the problem promptly.
Changes to this Privacy Policy
Debt Relief may amend this Privacy Policy from time to time. Please check this website for updates.
Disclaimer
All information contained in this website is correct at the time of publishing, is of a general nature (as opposed to professional advice) and does not take into account your personal circumstances. You should seek professional advice before acting on any of the information contained in this website. Debt Relief accepts no responsibility for any loss occasioned to any person in reliance of the information contained in this website.
Copyright
The information provided on the Debt Relief website is copyright to the Debt Relief, unless otherwise stated. Except where necessary for viewing the information on this website on your browser, or as permitted under the Copyright Act 1968 (Cth) or other applicable laws, no information on this website may be reproduced, adapted, uploaded to a third party, framed, displayed in public, distributed or transmitted in any form by any process without prior written permission from Debt Relief.